ORDERS & SHIPPING

Orders within India are typically dispatched within 2–3 business days and delivered within 3–7 business days after dispatch.

International orders are dispatched within 3–5 business days and usually delivered within 7–10 business days, depending on destination and customs clearance.

Yes, Trishnaé ships worldwide. Shipping charges are calculated at checkout. Customs duties or import taxes, if applicable, are the responsibility of the customer.

Within India:
Complimentary shipping is offered on orders above ₹4,500.
Orders below ₹4,500 will incur a delivery charge calculated based on the shipping address.

International Orders:
₹2,800 for up to 3 pieces, with ₹500 per additional piece.

Once your order is dispatched, you will receive a tracking link via email or SMS. You can also log into your Trishnaé account to view the latest status.

If your parcel arrives damaged or opened, please do not accept it. Contact us within 48 hours at support@trishnae.com with photographs, and our team will assist you.

FIT, SIZE & HEIGHT INCLUSIVITY

Our Fit Quiz helps you find your ideal Trishnaé size and height category. Simply enter your bust, waist, hips, and height to receive a recommendation.

Trishnaé garments are available in Petite, Regular, and Tall height options. Each height category is graded individually so the length, proportions, and fall are designed to suit your frame.

We currently offer sizes S, M, L, and XL. Each size is available in Petite, Regular, and Tall height options.

Yes. Our sizing is based on real body measurements to ensure a comfortable and flattering fit.

COLOUR MATCH & PERSONALISATION

The Colour Match Quiz helps you discover shades that complement your skin undertone. Based on your responses, we suggest colours from our available collection.

The Colour Match Quiz includes simple visual guides to help you identify your undertone.

Currently, each design is available only in listed colours. We plan to expand colour options in future collections.

EXCHANGES & CANCELLATIONS

We do not offer returns or refunds. However, we allow a one-time exchange within 14 days of delivery.

  1. Email support@trishnae.com within 14 days of delivery
  2. Share your order number and preferred size or product
  3. Our team will guide you through the return process
  4. Once approved, the replacement will be dispatched

A ₹250 exchange logistics fee applies.

The replacement delivery is free if your original order value was ₹4,500 or above.
For orders below ₹4,500, delivery charges apply based on the shipping address.

Orders can be cancelled only before dispatch. Once processed or shipped, cancellations are not possible.

INTERNATIONAL ORDERS

We currently do not offer exchanges on international orders due to customs and logistics limitations.

If your item arrives damaged or incorrect, please contact us within 48 hours with photographs.

Customs duties, import taxes, and clearance fees are determined by your country’s authorities and must be paid by the customer.

PRODUCT CARE & CRAFTSMANSHIP

Care instructions are provided on each product page and garment label. We recommend gentle handling and dry clean where applicable.

We focus on mindful sourcing, natural and sustainable fabrics, and timeless design. Our aim is to create pieces that are worn and loved for years.

All Trishnaé garments are designed and crafted in India, supporting skilled artisans and responsible production.

CONTACT & SUPPORT

Email: support@trishnae.com
Timings: Monday to Saturday, 10:00 AM to 6:00 PM (IST)

Simply write to us at support@trishnae.com and our team will be happy to assist you.